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Citizen Survey for Ontario Ohio Police
Date of occurrence:
1. Have you or an acquaintance had contact with the City of Ontario Police Department?
2. What was the nature of the contact?
Other:
3. If a police officer was dispatched, was the officer's response time acceptable?
4a. Was the dispatcher's demeanor professional?
If not, why:
4b. Was the officer's demeanor professional?
If not, why:
5. Did you feel informed about the matter after speaking with the dispatcher or officer?
6. What was your overall impression of the City of Ontario Police Department after you were contacted?
7. Would you feel confident with your next contact with the City of Ontario Police Department based on the services you or your acquaintance received?
8. If you are a City resident, are you actively involved in your Neighborhood Crime Watch program?
9. If you have recently been to the City of Ontario Police Department, did it present a professional image?
10. Do you feel safe in your neighborhood?
11. Do you feel safe shopping or working in Ontario?
12. Do you feel safe driving in the City of Ontario?
13. Have you or an acquaintance been stopped for a traffic violation by a City of Ontario Police Officer?
14. Do you feel you were treated with courtesy and respect by the officer who stopped you?
15. Did the officer explain the ticket to you to include your options with regards to court appearance or posting of bond (paying the ticket)?
16. How would you rate the overall performance of the agency? (5 being the highest)
17. How would you rate the competence of the agency's employees? (5 being the highest)
18. What is your number one concern with regards to public safety in the City of Ontario?
19. Please offer any suggestions you may have for improvement in our delivery of services or explain any of your answers to the previous questions:
20. What was your opinion of the City of Ontario Police Department before your contact? (5 being the highest)
21. What was your opinion of the City of Ontario Police Department after your contact? (5 being the highest)
22. Have you visited our Facebook page at: https://www.facebook.com/ontpd
We appreciate your time and comments. If you would like for us to contact you about any questions and/or concerns you may have, please enter the following information.
Input the 4 letters.
 

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